Subscriptions automatically renew on the 1st day of each month and are paid in arrears. For uninterrupted service, please ensure we receive your invoice payments by the 7th day of each month.
Should payment become 14 days late, user access to your software will change to ‘read only’ as a helpful reminder. We do not encourage that this prompt be considered an alternative to proactively scheduling timely payments.
Should payment become 28 days late, your software user subscriptions will be considered to have been abandoned, so users and data will be removed from our servers.